{"id":3668,"date":"2023-02-03T18:45:36","date_gmt":"2023-02-03T18:45:36","guid":{"rendered":"https:\/\/www.quintadofundo.com\/reservation-policy-and-general-rules-of-quinta-do-fundo\/"},"modified":"2023-12-06T14:58:30","modified_gmt":"2023-12-06T14:58:30","slug":"reservation-policy-and-general-rules-of-quinta-do-fundo","status":"publish","type":"page","link":"https:\/\/www.quintadofundo.com\/en\/reservation-policy-and-general-rules-of-quinta-do-fundo\/","title":{"rendered":"Reservation Policy and General Rules of Quinta do Fundo"},"content":{"rendered":"<p><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"up\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/06\/34-scaled.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-up hundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" data-bg=\"https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/06\/34-scaled.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-end\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-end fusion-content-layout-row fusion-flex-align-items-flex-end\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:center;\"><style>.fusion-imageframe.imageframe-1{ margin-top : 0px;margin-right : 0px;margin-bottom : 0px;margin-left : 0px;}<\/style><span class=\" fusion-imageframe imageframe-dropshadow imageframe-1 hover-type-none\" style=\"-webkit-box-shadow: 19px 19px 23px rgba(0,0,0,0.3);box-shadow: 19px 19px 23px rgba(0,0,0,0.3);\"><img decoding=\"async\" width=\"1200\" height=\"100\" alt=\"quinta do fundo turismo rural em mondim de basto\" src=\"https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12.png\" class=\"img-responsive wp-image-3481 disable-lazyload\" srcset=\"https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12-200x17.png 200w, https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12-400x33.png 400w, https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12-600x50.png 600w, https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12-800x67.png 800w, https:\/\/www.quintadofundo.com\/wp-content\/uploads\/2023\/07\/topo-final-12.png 1200w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 600px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"margin-top:50px;margin-bottom:25px;\"><h1><strong>Reservation Policy and General Rules of Quinta do Fundo<\/strong><\/h1>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 30px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><h4 style=\"text-align: justify;\">APPOINTMENT AND CANCELLATION POLICY<\/h4>\n<p style=\"text-align: justify;\">Quinta do Fundo is a property owned by Quinta do Fundo, Sociedade Agro-tur\u00edstica, Lda. and all reservations and stays have associated conditions that are mandatory, duly described below for due knowledge and approval.<\/p>\n<h4 style=\"text-align: justify;\">RESERVATION POLICY<\/h4>\n<p style=\"text-align: justify;\">Any offer corresponds to the current availability of the Quinta do Fundo and changes to this availability may occur.<br \/>\nAll reservations require final written confirmation from the host and guest.<br \/>\nPrices include VAT (6%), self check-in and check-outs to be taken into account, housekeeping services applicable during the stay and final cleaning.<br \/>\nA non-refundable payment of 50% of the total amount must be made at the time of booking and the remaining amount must be paid two (2) weeks before check-in.<br \/>\nIf the stay at the time of booking is less than two (2) weeks away, the full amount must be paid.<br \/>\nA damage deposit of 10% of the reservation amount may be issued prior to check-in; in the event of non-verification of outstanding charges or damage fees due, a full refund will be issued within five (5) business days of check-out.<br \/>\nPrices are based on full occupancy and, due to commercial issues, it is not possible to take into account a lower number of guests &#8211; only in special cases that require analysis and confirmation.<br \/>\nMinimum stay of two (2) nights required (in high season).<br \/>\nCheck-in from 4pm, check-out at 11am (late check-out subject to availability).<\/p>\n<h4 style=\"text-align: justify;\">CANCELLATION POLICY<\/h4>\n<p style=\"text-align: justify;\">Before the final payment due date, which is two weeks before check-in, the guest must inform by email if they wish to rebook.<br \/>\nIn case of cancellation, no refund will be made.<br \/>\nThe reservation will be canceled if the second payment is not verified and no amount will be refunded or credited.<br \/>\nIf you choose to reschedule your stay, the amount paid will be retained as credit for your new stay.<br \/>\nIf the rental price for the new period is higher, the missing amount will have to be invoiced.<br \/>\nOnly in the event that the local authorities order the closure of our accommodation, does the Fund Farm reserve the right for a new booking to be issued with a future date of no more than twelve (12) months from the original booking. Only in this case and for this reason we ask you to reschedule your reservation.<\/p>\n<h4 style=\"text-align: justify;\">HOUSE RULES<\/h4>\n<p style=\"text-align: justify;\">It is the policy of the Fund Farm to keep the rules to a minimum. There is complete confidence that guests will respect and care for the property as if it were their own. In the event of disrespect to the house or house staff, Quinta do Fundo reserves the right to ask for immediate departure from the property, without any refund. Immediate departure (without refund) will have to take place if it is deemed that any of the House Rules (below) have been breached.<\/p>\n<h4 style=\"text-align: justify;\">MAXIMUM GUEST CAPACITY<\/h4>\n<p style=\"text-align: justify;\">Quinta do Fundo has three houses, accommodating 10 people in Casa da Quinta, 2 people in Casa da Levada (plus a sofa bed that can accommodate two children up to 12 years old, upon notice) and 2 people in Casa da Eira (plus a sofa bed that can accommodate two children up to 12 years old, upon notice).<br \/>\nWe do not accept and there is no capacity for additional beds other than cribs.<br \/>\nPlease inquire in advance of your stay for any cribs and sleeping arrangements that may be available.<\/p>\n<h4 style=\"text-align: justify;\">CHILDREN<\/h4>\n<p style=\"text-align: justify;\">As there are spaces around the house and property that can be dangerous for young children, parents are asked to be vigilant, cautious and accompany their young children at all times. The team provides a crib and high chair upon request. Please inform about children&#8217;s ages and sleeping conditions at the time of booking.<\/p>\n<h4 style=\"text-align: justify;\">GUESTS WITH MOBILITY PROBLEMS<\/h4>\n<p style=\"text-align: justify;\">It is also reported that the house is only partially suitable for guests with mobility problems. Get in touch before booking.<\/p>\n<h4 style=\"text-align: justify;\">PETS<\/h4>\n<p style=\"text-align: justify;\">Pets are not allowed in the house.<\/p>\n<h4 style=\"text-align: justify;\">NOISE<\/h4>\n<p style=\"text-align: justify;\">Out of respect for the neighborhood, it is requested that noise be reduced after 11pm.<\/p>\n<h4 style=\"text-align: justify;\">KITCHEN<\/h4>\n<p style=\"text-align: justify;\">While guests are welcome to bring glasses, mugs and plates into any room of the house, please make sure they are collected, cleaned and organized in the kitchen.<br \/>\nDue attention is required as some kitchen utensils and cutlery made of wood, horn, mother-of-pearl, other natural materials and some synthetic items need to be hand-washed.<br \/>\nWith the proper attention and help, the house staff will have enough time to carry out the daily light cleaning in the rooms and sanitary facilities without disturbing (this service is not available on Sundays), reinforcing that the organization and cleaning of the kitchen is the responsibility of the guest.<\/p>\n<h4 style=\"text-align: justify;\">WI-FI<\/h4>\n<p style=\"text-align: justify;\">The main house and the main terrace, the pool area have been set up with a satellite system to provide WiFi in all these areas. This is free to use, but to provide a strong connection, it will be appropriate to take devices that are not in use offline.<br \/>\nThroughout the estate, several access points have been installed<\/p>\n<h4 style=\"text-align: justify;\">DIGITAL SLOWDOWN<\/h4>\n<p style=\"text-align: justify;\">Guests are encouraged to reduce the digital to the offline, so that Quinta do Fundo is a place to socialize with friends and family through conversation, creativity and new experiences. In order to give a first incentive to digital reduction, it was decided not to use TVs in the rooms of Casa da Quinta. The only television set in the house is located in the living room.<\/p>\n<h4 style=\"text-align: justify;\">EVENTS<\/h4>\n<p style=\"text-align: justify;\">All events must be notified in advance and are subject to permission.<br \/>\nIf an event is to be held at the house or a photo shoot, specific contact will be required to discuss arrangements and agree specific terms and conditions.<br \/>\nThe house is not suitable for bachelor parties or weddings, but rather selective receptions and outdoor events.<\/p>\n<h4 style=\"text-align: justify;\">IMAGE AND SOCIAL MEDIA<\/h4>\n<p style=\"text-align: justify;\">And assumed that the guest will agree with their guests on what images or other recordings of their stay in the house can be taken and shared on social media or otherwise. The Quinta do Fundo team was asked to adhere to the strictest standards of confidentiality.<\/p>\n<h4 style=\"text-align: justify;\">FIREPLACE AND BARBECUE<\/h4>\n<p style=\"text-align: justify;\">Depending on the time of year, lighting the fireplace in the living room and the coziness of the available blankets will certainly make a difference. Notify the house staff if use of the barbecue and\/or one of the fireplaces is intended. It should be noted that for fireplaces you should start with a small amount of wood and gradually increase and that for the barbecue, only charcoal should be used.<\/p>\n<h4 style=\"text-align: justify;\">FIRE RISKS<\/h4>\n<p style=\"text-align: justify;\">Avoiding possible fire risks at all times and making sure that no fire or candle is left unattended is key. Fire extinguishers are placed at various points and are marked.<\/p>\n<h4 style=\"text-align: justify;\">SMOKING ETIQUETTE<\/h4>\n<p style=\"text-align: justify;\">It is requested not to smoke anywhere inside the house, except outside on the terraces.<br \/>\nPlease use the outside ashtrays and remain aware that hot ashes or unattended fire can easily start a fire. Do not put out or throw cigarettes anywhere except in ashtrays.<\/p>\n<h4 style=\"text-align: justify;\">POOL LABEL<\/h4>\n<p style=\"text-align: justify;\">The pool has a shower which must be used before entering the pool. Water treatment is salt-based. Pool towels are in each of the rooms in a basket.<\/p>\n<h4 style=\"text-align: justify;\">CHANGING SHEETS AND TOWELS<\/h4>\n<p style=\"text-align: justify;\">The rental of the house includes the change of bath towels, sheets and pool towels on the fourth (4) day.<\/p>\n<h4 style=\"text-align: justify;\">RESPONSIBILITY<\/h4>\n<p style=\"text-align: justify;\">The person making the booking is responsible for the behavior of their guests and for any damage they may cause. The Fund Farm reserves the right to ask for immediate departure (without refund) if it is considered that it could have disrespected the house rules putting the property or a person at risk or causing any other concern for the protection of the property and image of the property, against damage to property and theft or human danger of any kind.<\/p>\n<h4 style=\"text-align: justify;\">COMPLAINTS<\/h4>\n<p style=\"text-align: justify;\">If you have any complaints about your experience at Quinta do Fundo or about this website, please send an email to info@quintadofundo.com. You will also find a formal &#8220;Complaints book&#8221; in the house where you register written complaints. Everything possible will be done to respond to and resolve any problems as quickly as possible.<\/p>\n<h4 style=\"text-align: justify;\">DISPUTES<\/h4>\n<p style=\"text-align: justify;\">In the event of any dispute between guests and Quinta do Fundo in relation to these Terms, the laws of Portugal will apply. If it is desired to bring legal proceedings against the Fund Farm, to the extent that the applicable law in the place of residence requires the mandatory application of another law and\/or jurisdiction and\/or language requirement, which cannot be lawfully excluded under these Terms, in which case such law and\/or jurisdiction and\/or language will apply to the extent legally required.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 30px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/pages\/3668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/comments?post=3668"}],"version-history":[{"count":3,"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/pages\/3668\/revisions"}],"predecessor-version":[{"id":4891,"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/pages\/3668\/revisions\/4891"}],"wp:attachment":[{"href":"https:\/\/www.quintadofundo.com\/en\/wp-json\/wp\/v2\/media?parent=3668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}